Laboratory Information Management System • Recovery

Secure Identity &
Account Recovery

Multi-channel identity verification for Laboratory Administrators, Pathologists, Phlebotomists and Receptionists. Reset access in 3 simple verified steps.

3-Step Verification Pipeline

Identity Lookup: Locate laboratory record via Email or Phone.

Instant OTP: Receive 6-digit one-time code via WhatsApp & Email.

Password Update: Securely create your new password with AES-256 hash.

Diagnostic Security Protocols

WhatsApp & Email Multi-Channel OTP

Instant token dispatch direct to your laboratory's verified phone number & administrator mailbox.

Time-Bound & Single-Use Tokens

OTP verification codes automatically expire after 10 minutes to protect sensitive laboratory data.

Tenant Scoped Access Control

Granular RBAC boundaries ensure Branch Admins, Phlebotomists & Staff stay strictly isolated.

256-Bit SSL Anti-Brute Force WhatsApp Gateway Audit Trail Logged

Forgot Password?

Enter your registered Email Address or Contact Number to verify your diagnostic account.

Enter Verification OTP

We have sent a 6-digit OTP code to your registered channels.

The Health Care Diagnostic

Diagnostic Administrator

WhatsApp Delay or "Waiting for message"?

If your WhatsApp displays "Waiting for this message. This may take a while", please open WhatsApp on your phone or update your WhatsApp application to the latest version to synchronize your chat encryption keys immediately.

Set New Password

Create a strong, secure password for your LIMS diagnostic account.